PRIVACY policy 

Last Updated: June 2026

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1. Introduction

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Welcome to Make up by Nicki ("we", "our", "us"). We are committed to protecting and respecting your privacy and ensuring that your personal information is handled securely and in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

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This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make an enquiry, book our services, or otherwise interact with us. The policy follows UK GDPR principles and common practices used by UK-based makeup service providers. 

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

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We may collect and process the following information:

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Personal Information

• Full name

• Email address

• Telephone number

• Postal address

• Event location

• Wedding or event date

• Booking details

• Photographs (where permission has been granted)

• Any information you voluntarily provide through forms, emails, messages, or consultations

Technical Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Website usage data

• Pages viewed

• Referral source

• Date and time of access

This information helps us improve the website and user experience. 

3. How We Collect Information

Information may be collected when you:

• Submit an enquiry form

• Book a service

• Contact us by email, phone, social media, or website forms

• Subscribe to marketing communications

• Leave reviews or testimonials

• Browse our website

Certain information may also be collected automatically through cookies and analytics technologies.

4. How We Use Your Information

We may use your information to:

• Respond to enquiries

• Provide quotations

• Manage bookings and appointments

• Deliver makeup services

• Send booking confirmations and reminders

• Process payments

• Improve our services

• Maintain business records

• Comply with legal obligations

• Send marketing communications where consent has been provided

We will never sell your personal information to third parties. 

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5. Legal Basis for Processing

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Under UK GDPR, we rely on the following lawful bases:

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Contract

To provide services you have requested, including bookings and consultations.

Legitimate Interests

To operate and improve our business, maintain records, respond to enquiries, and manage customer relationships.

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Consent

Where you have expressly agreed to receive marketing communications or where photographs are used for promotional purposes.

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Legal Obligation

Where we are required to retain information for tax, accounting, or legal compliance purposes. 

6. Marketing Communications

We may occasionally send promotional emails regarding services, offers, availability, or updates.

You may withdraw your consent at any time by:

• Clicking the unsubscribe link in emails

• Contacting us directly

We will never send unsolicited marketing communications.

7. Sharing Your Information

We may share your information with trusted third-party service providers where necessary, including:

• Website hosting providers

• Booking software providers

• Payment processors

• Email service providers

• Accountants or legal advisers

All third parties are required to keep your information secure and process it lawfully.

We do not sell or rent your personal information. 

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy.

Typically:

• Enquiry information: up to 24 months

• Client booking records: up to 6 years

• Financial records: up to 6 years as required by HMRC

• Marketing data: until consent is withdrawn

When information is no longer required, it will be securely deleted.

9. Photographs and Portfolio Images

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With your consent, photographs from appointments, weddings, and events may be used on:

• Our website

• Social media channels

• Marketing materials

• Portfolios

You may withdraw your consent at any time by contacting us.

10. Website Security

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We take reasonable technical and organisational measures to protect your information from:

• Unauthorised access

• Loss

• Misuse

• Alteration

• Disclosure

While we strive to protect your data, no internet transmission can be guaranteed as completely secure. 

11. Your Rights

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Under UK GDPR, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner's Office (ICO)

For more information, visit:

Information Commissioner's Office (ICO)

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12. Third-Party Websites

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Our website may contain links to third-party websites, including social media platforms.

We are not responsible for the privacy practices of external websites and encourage you to review their policies separately. 

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13. Changes to This Privacy Policy

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We reserve the right to update this Privacy Policy at any time.

Any changes will be published on this page with an updated revision date.

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14. Contact Us

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If you have any questions regarding this Privacy Policy or your personal data, please contact:

Make up by Nicki

Email: nicki.howell@hotmail.com